$3,200/seat/yr
Parking displaced
Free up parking spots
Seattle/Bellevue parking runs $250–$350/month. Shuttling 50 employees displaces $160K+ in annual parking lease costs.
For employers · 42 active programs
Commuter shuttles your employees actually use.
Turn-key commuter programs from Snohomish County to Seattle, Bellevue, and Redmond employers. Per-seat, route-based, or full-charter pricing, with the booking app, driver, vehicle, route optimization, and ESG reporting all handled — so your people team can focus on people.
For HR
Benefits & Retention
A real benefit employees use. Improves recruiting, retention, and engagement scores.
For FacilitiesParking & Operations
Cut $200K+ in annual parking costs. Free up spaces for clients, visitors, growth.
For ESGCarbon & Reporting
Scope 3 emissions reduction with monthly reporting aligned to CDP and TCFD.
The business case
The math that makes the program work.
Commuter programs aren't a feel-good benefit — they're a measurable line item. Here's what our employer clients consistently see in their first 12 months.
+18%
Retention lift
Riders stay longer
Employees with commuter shuttle access show 18% higher 2-year retention vs. non-shuttle peers. Replacing a $120K hire costs $40K+ on average.
+47min/day
Productive time
Wi-Fi commute = work time
Riders gain back ~47 minutes per day of focused work, email, or rest — vs. driving solo. Most use the morning ride to clear their inbox.
4.6/5 NPS
Rider satisfaction
A benefit they rave about
Average satisfaction across active programs. Frequently cited as a top-3 benefit in employee engagement surveys — alongside salary and health.
Methodology: Figures based on 12-month average across 42 active programs (2024–2025). Parking displaced reflects market-rate Seattle SLU and Bellevue downtown. Retention lift based on internal client surveys, n=8 employers reporting tenure data. Productive time self-reported by riders in monthly surveys.
Where it fits
Four common patterns, infinite variations.
Most employer commute challenges fall into one of these four shapes. Programs combine and adapt across them — and we re-evaluate ridership patterns quarterly.
Suburb → HQ Commute
Daily routes from Snohomish County neighborhoods to a single corporate campus in Seattle, Bellevue, or Redmond. Most-common pattern.
- Morning + evening routes
- Designated stops or door-to-door
- 3–5 day/week schedules
Multi-Campus Connector
Inter-campus routes between Seattle, Bellevue, and Redmond offices throughout the day. Bridges hybrid teams across locations.
- Hourly campus loops
- Meeting-aware scheduling
- Drop-in usage (no reservation)
Hybrid In-Office Days
Routes calibrated to your 2- or 3-day in-office mandate. Higher capacity on Tuesday/Wednesday/Thursday, scaled down or paused on Monday/Friday.
- Anchor-day high capacity
- Reservation required Tue-Thu
- Flexible Mon/Fri runs
Special Shift Coverage
Late-shift, early-shift, and weekend routes for hospital, manufacturing, and 24/7 operations employers. Off-peak hours where transit doesn't run.
- Pre-dawn / late-night routes
- Weekend coverage
- Multi-shift coordination
Pricing models
Most popular
Three pricing models. All transparent.
Programs are priced by how you want to allocate cost: per-seat (rider-billed or subsidized), route-based (one route, all-you-can-board), or full charter (you own the vehicle slot). Final pricing is custom to your headcount and route.
Most flexible
Per-Seat Subscription
Pay only for seats used. Best for variable demand or hybrid teams.
From
$12
/seat/day
- Per-rider billing on monthly invoice
- Branded rider app with booking + tracking
- No-show grace (2/month/rider free)
- Pre-tax benefit eligible (IRS §132(f))
- Monthly ridership report by department
- Volume discount at 50+ daily riders
- Best for: Hybrid teams, variable demand
Best value
Route-Based Charter
Dedicated daily routes. Best for predictable commuter populations of 20+.
From
$1,950
/route/week
- Dedicated route with fixed schedule
- Single weekly invoice per route
- Unlimited rider capacity on route
- Vehicle sized to projected ridership
- Branded rider app + booking
- Quarterly route optimization
- Dedicated account manager
- Monthly ESG & ridership reports
- Best for: 20–80 riders on one geography
Enterprise
Full Fleet Charter
Multiple routes, multi-vehicle. Best for 150+ riders or multi-site programs.
From
$45K
/month
- 3–10+ dedicated routes
- Multi-vehicle fleet allocated
- White-labeled rider experience
- API integration with your benefits/HR
- Cost coding by department/site
- Dedicated coordinator on-site weekly
- Custom ESG dashboard with CDP/TCFD format
- Volume pricing with quarterly reviews
- Best for: 150+ riders, multi-site
★ All programs include 6-month initial term, then roll month-to-month. Pre-tax commuter benefit setup, ridership reporting, and ESG/carbon dashboards included at every tier. Volume discounts available for headcount 100+.
From signed to riding
Live in 30 days.
Implementation is a stepped process, but it's a fast one. Most programs go from contract signed to first route operating in 30 days. Here's exactly how those 30 days break down.
01
Week 0–1
Scope & ridership survey
Discovery call with your HR / Facilities lead. We survey your workforce (anonymously or via your tools) to confirm interest, identify density clusters, and optimize stop placement. Survey takes 2–3 minutes per employee.
What we deliver
- Anonymous ridership survey link
- Density heatmap from responses
- Initial route proposal (1–3 options)
- Per-seat pricing for each option
02
Week 1–2
Contract & benefits setup
Master service agreement signed. We integrate with your benefits provider (Edenred, Wage Works, etc.) to enable pre-tax commuter dollar usage. Your account manager is assigned and joins your internal Slack or Teams channel.
What gets set up
- MSA signed with 6-month initial term
- Benefits integration live
- Account manager assigned
- Shared comms channel active
03
Week 2–3
Rider onboarding
We build your branded rider portal (or white-labeled app for Full Charter), seed it with route info, and send launch comms to your eligible employees. Riders enroll, set their pickup preferences, and book their first week.
Rider experience launches
- Branded rider portal live
- Launch email to eligible riders
- Manager FAQ document
- Booking opens 5 days before first run
04
Week 3–4
Pilot week & tune
First week of routes operates as a pilot. We watch ridership patterns, run on-vehicle satisfaction surveys, and refine pickup timing if needed. By end of pilot, the route is stable and we move to steady-state operations.
Pilot week deliverables
- Day-1 launch support on-site
- Rider satisfaction survey daily
- Schedule tuning based on real data
- Week-1 report to your sponsor
05
Month 2+ ongoing
Steady-state & quarterly reviews
Monthly ridership and ESG reports delivered to your sponsor. Quarterly route review with your account manager — we check ridership trends, sustainability metrics, and proactively suggest route changes if patterns shift.
Ongoing cadence
- Monthly reports emailed
- Quarterly business review (60 min)
- Annual program audit
- Always-on Slack support
The fleet
Vehicles your team will choose to ride.
Commuter vehicles are matched to your route's projected ridership. All are equipped with Wi-Fi, USB charging at every seat, and climate control — so the commute is productive, not lost time.
Mercedes Sprinter
8–14 RIDERS
2x2 SEATING
EXEC
The go-to commuter vehicle. Captain's chairs, generous legroom, and overhead storage. Best for new or smaller routes where ridership is still ramping.
- 5G Wi-Fi
- USB-C every seat
- Climate control
- Quiet cabin
Mini Bus
16–24 RIDERS
2x2 SEATING
EXEC
The commuter sweet spot. Coach-style seats with table-back work surfaces. Sized for established routes with 15+ predictable daily riders.
- 5G Wi-Fi
- USB-C + AC outlet
- Work tray-tables
- Overhead storage
Coach Bus
28–55 RIDERS
2x2 RECLINING
COACH
For high-density routes serving 30+ daily riders. Highway-grade suspension, recline seating, large luggage bay. The closest thing to working on a private train.
- 5G Wi-Fi
- USB + AC outlets
- Recline + tray
- Large luggage bay
Who we work with
42 active programs across Snohomish County employers.
From aerospace and biotech to retail and healthcare — we run commuter routes for some of the region's largest employers and a growing list of mid-size companies. (Logos shown are illustrative placeholders pending client approval.)
Northgate HealthHealthcare
Cascade AeroAerospace
Puget BiolabsBiotech
Olympic RetailRetail
Sound LogisticsLogistics
Emerald InsuranceFinancial
Replaced 200 parking spaces with two commuter routes.
When their Everett campus expansion required parking they didn't have, Cascade launched two Snohomish-County routes serving Lynnwood and Marysville. 18 months in, they've eliminated their parking lease overflow and shifted those costs into the program.
200spots
Parking saved
$640K
Annual savings
2
Active routes
Hit Scope 3 reduction targets a year early.
Pre-IPO biotech needed audited carbon reduction for their S-1. Launched a single route from Mukilteo to Bothell campus, displaced ~480K vehicle miles in year one, and unlocked the Scope 3 disclosure they needed for the prospectus.
480Kmi
VMT displaced
180t
CO₂e avoided
38
Daily riders
Sustainability
Carbon reduction your CFO can sign off on.
Every commuter shuttle ride displaces a solo car commute. We measure the carbon impact at the trip level and deliver reports formatted for ESG disclosure — CDP-aligned, TCFD-aligned, and ready for your annual sustainability statement.
2.4Mmi/yr
VMT displaced
Total vehicle miles traveled removed from solo commutes across all active programs in the last 12 months.
920tonnes
CO₂e avoided
Calculated using EPA emissions factors for average light-duty vehicle (411 gCO₂e/mile) minus shuttle emissions per pax-mile.
72%
Per-rider reduction
Average emissions reduction per rider switching from solo commute to shuttle, accounting for first/last-mile.
12K+riders
Lifetime onboarded
Across 42 active programs since 2019, with retention curves matching or exceeding national vanpool benchmarks.
Monthly ESG report
Everything your sustainability team needs.
Each program receives a monthly ESG report delivered to your sustainability lead. Aligned with the major disclosure frameworks so it integrates directly with your annual report.
- VMT displaced by route and total
- CO₂e tonnes avoided (EPA-methodology)
- Per-rider emissions impact by department
- Ridership trends month-over-month
- Vehicle utilization rates
- First-mile / last-mile emissions accounting
CDP aligned
TCFD aligned
GHG protocol
Scope 3 ready
Program questions
Answers for decision-makers.
Six common questions from HR, Facilities, and ESG buyers evaluating commuter programs. For broader questions, see the full FAQ page.
How quickly can a commuter program be operational?
Most programs go from contract signed to first route operating in 30 days. Larger programs (3+ routes or 60+ riders) typically take 45–60 days due to ridership surveys, route optimization, and vehicle procurement. We can run an accelerated 21-day launch for urgent cases.
What is the minimum employer commitment?
Programs require a 6-month initial term. After that, contracts roll month-to-month with 30-day notice. The 6-month minimum gives us time to recover route-development costs and gives the program a fair shot at building ridership — most programs hit their stride around month 3.
Do you handle the rider experience, or just the bus?
Full rider experience. Branded mobile app or web portal for booking and route updates, real-time arrival tracking, SMS alerts, dedicated rider support line, and monthly satisfaction surveys reported back to the employer. For Full Charter clients, the entire experience is white-labeled with your branding.
Can we use commuter benefit dollars to subsidize ridership?
Yes. Programs are structured to be eligible for IRS Section 132(f) pre-tax commuter benefits (up to $315/month in 2026). Most employers cover 50–100% of seat cost as a benefit; we work with your benefits provider (Edenred, Wage Works, etc.) on enrollment so riders pay pre-tax.
What if ridership is lower than projected?
Routes are re-evaluated quarterly. If a route consistently runs below 50% capacity for two quarters, we'll either consolidate it with another route, downshift to a smaller vehicle, or sunset it with 60-day notice. No "pay for empty seats" penalty — you're never charged for capacity that didn't materialize.
How do you measure and report carbon impact?
Monthly ESG report covering: vehicle miles traveled (VMT) displaced from single-occupancy commutes, CO₂e tonnes avoided (EPA-methodology calculation), and trip-level ridership data. Reports are CDP and TCFD aligned for ESG disclosure and Scope 3 reporting. Annual third-party verification available for an additional fee.
Two ways to start
Request a program quote. Or talk to sales.
Send us your headcount and rough geography for a custom quote within one business day. Or book a 30-minute discovery call directly with our commuter program lead — we'll scope the program live and follow up with a written proposal.