Answers, plainly written.

You can book Everett Shuttle three ways:

• Online at everettshuttle.com using our booking form — takes under two minutes
• By phone at +1 (425) 979-5999, staffed 24/7
• By email at info@everettshuttle.com

Online and phone bookings receive instant email and SMS confirmation.

At least 24 hours in advance is recommended to guarantee availability. Same-day bookings are accommodated whenever possible — call our 24/7 dispatch line at +1 (425) 979-5999 for same-day requests.

Yes. You can book on behalf of family members, employees, clients, or guests. Provide the passenger's name, pickup address, contact phone number, and flight or trip details at the time of booking. We'll send confirmation to both you and the passenger.

Yes. Every Everett Shuttle reservation receives an email confirmation immediately and an SMS confirmation 24 hours before pickup. A second SMS is sent when your driver is en route, including driver name, photo, vehicle make/model, and license plate.

Yes. Modifications can be made any time before pickup by calling +1 (425) 979-5999 or emailing info@everettshuttle.com. Changes made more than 24 hours in advance are free; same-day changes may be subject to a small adjustment fee depending on the change requested.

Everett Shuttle to SeaTac starts at $145 one-way for a standard sedan. Final fare depends on exact pickup address, group size, and vehicle class. Flat rates are quoted before booking with no surge fees, ever.

Everett Shuttle to Paine Field (PAE) starts at $85 one-way. Drive time is 15 to 30 minutes, making PAE the fastest and most affordable airport option for Snohomish County residents.

No. Everett Shuttle never charges surge pricing. Our rates are flat and quoted upfront before booking. This is true at all hours, including 4am pickups, holidays, weather events, and high-demand travel periods.

Everett Shuttle accepts major credit cards (Visa, Mastercard, American Express, Discover), debit cards, and cash. Payment is processed at the time of booking. Corporate accounts with centralized billing and monthly invoicing are available.

Gratuity is not included in the flat rate and is left to your discretion. A 15-20% tip is customary for excellent service, but never expected. You can add gratuity at booking or hand it to the driver directly.

Typical drive time from Everett to Seattle-Tacoma International Airport (SeaTac) is 50 to 75 minutes, depending on traffic and time of day. We recommend scheduling pickup at least 3 hours before domestic flights and 4 hours before international flights.

The drive from Everett to Paine Field (PAE) takes 15 to 30 minutes depending on pickup location and traffic. We recommend arriving 90 minutes before domestic departure.

Drive time from Snohomish County to Pier 91 or Pier 66 in Seattle is 35 to 55 minutes depending on your pickup city. We recommend arriving at the terminal 2 to 3 hours before sailing time.

For an early morning flight, schedule pickup at these times before departure:

• SeaTac domestic flights — 3 hours before departure
• SeaTac international flights — 4 hours before departure
• Paine Field domestic — 2 hours before departure

We arrive 10 minutes before your scheduled pickup time.

Yes. Multi-stop pickups within your group are available at no extra charge — for example, picking up multiple family members at different Snohomish County addresses before heading to the airport. Note multi-stop requests when booking so we can plan timing.

Everett Shuttle serves all of Snohomish County, Washington, including the 20 incorporated cities: Arlington, Bothell, Brier, Darrington, Edmonds, Everett, Gold Bar, Granite Falls, Index, Lake Stevens, Lynnwood, Marysville, Mill Creek, Monroe, Mountlake Terrace, Mukilteo, Snohomish, Stanwood, Sultan, and Woodway. We also serve Tulalip, Maltby, Smokey Point, and surrounding communities. See our full coverage area.

Yes. Everett Shuttle is door-to-door from any address in our service area. We pick up at residences, hotels, offices, hospitals, senior living facilities, and event venues — your driver arrives at your specific address, not a pickup zone or designated stop.

Yes. We provide regular pickup and drop-off at Tulalip Resort Casino, Quil Ceda Village, and the surrounding Tulalip area. This is one of our most-served destinations for SeaTac and cruise terminal transfers.

Yes. Everett Shuttle serves both incorporated cities and unincorporated areas of Snohomish County, including communities like Tulalip, Maltby, Smokey Point, Silver Lake, and Clearview. If you're not sure whether we cover your address, call +1 (425) 979-5999 — we likely do.

Everett Shuttle operates eight vehicle classes:

• Standard sedans (2 pax · 2 bags)
• Full-size sedans (3 pax · 3 bags)
• Luxury sedans (3 pax · 3 bags)
• Luxury minivans (4 pax · 4 bags)
• Luxury SUVs (6 pax · 6 bags)
• Ford Transit vans (10 pax · 10 bags)
• Mercedes Sprinters (14 pax · 14 bags)
• Shuttle buses (24 pax · 24 bags)

All vehicles are inspected on a strict maintenance schedule. See our full fleet details.

Every Everett Shuttle ride is private. The vehicle is reserved for you and your party only — no extra stops for other passengers, no shared rides, no added travel time unless you request multi-stop pickups for your own group.

Every vehicle is cleaned between rides, with a thorough deep-cleaning weekly. Our fleet is inspected on a strict schedule and we maintain professional appearance standards. Pet-friendly cleaning is performed after any ride with a service animal or pet.

Yes. Our luxury sedan, luxury SUV, and Mercedes Sprinter classes are designated for executive transport, VIP pickups, and clients who prefer a premium experience. Request a specific class when booking, or let dispatch recommend based on your party size and trip.

Yes. Infant, toddler, and booster seats are available on request at no extra charge. Just note the age and weight of your child when you book and the appropriate seat will be installed before pickup. We follow Washington State child passenger safety laws.

We can accommodate folding wheelchairs and walkers in our standard fleet — please note this requirement when booking. For passengers who cannot transfer from a wheelchair, we can refer you to a specialized accessible transport partner. Call +1 (425) 979-5999 to discuss specific accessibility needs.

Service animals are always welcome at no extra charge. Personal pets are accepted on a case-by-case basis — small pets in carriers are typically fine; larger pets require advance approval. Please note any pet when booking so we can assign an appropriate vehicle.

Yes. Everett Shuttle provides wedding shuttles for guest transport, bridal parties, and VIP transfers. Our Mercedes Sprinters (14 pax) and 24-passenger shuttle buses are popular choices. Contact us at info@everettshuttle.com for wedding-specific quotes and coordination.

Yes. We accommodate groups from 1 to 24 passengers in a single vehicle, and larger groups across multiple vehicles. Sprinter vans, shuttle buses, and coordinated multi-vehicle bookings are all available for sports teams, school groups, conferences, and reunions.

Yes. Everett Shuttle monitors SeaTac and Paine Field arrivals in real time and automatically adjusts pickup times for delays. You don't need to update us if your flight is delayed — we track it and we'll be there when you land.

If your flight is delayed, we automatically adjust pickup time based on real-time flight tracking. Up to 60 minutes of complimentary wait time is included on returns at no extra charge. For longer delays, we'll coordinate by phone.

If your flight is cancelled, contact dispatch as soon as you can at +1 (425) 979-5999. We'll work with you to reschedule pickup for your new flight or arrange a one-way trip home from the airport at no penalty if you've already departed for it.

Call dispatch immediately at +1 (425) 979-5999. We can extend pickup time if our schedule allows, or coordinate an alternate pickup. As long as you communicate, we'll work with you. The reservation is held 15 minutes past scheduled pickup automatically.

Yes. 100% of Everett Shuttle drivers pass a comprehensive 7-year background check, ongoing random drug testing, and motor vehicle record screening. All drivers are W-2 employees, not gig contractors or independent operators.

Yes. Every Everett Shuttle driver is a full W-2 employee with benefits, ongoing training, and a professional driving background. We don't use rideshare contractors or part-time gig workers. Many of our drivers have been with us for 10+ years.

Before your ride, you'll receive an SMS with your driver's name, photo, vehicle make, model, and license plate. Drivers also carry photo ID and wear an Everett Shuttle uniform or branded clothing. They'll greet you by name.

Yes. Everett Shuttle is fully licensed and commercially insured for Washington State passenger transportation. For larger vehicles, we partner with UTC-registered operators to ensure full regulatory compliance on every ride, regardless of vehicle class.

Cancellations made at least 24 hours in advance receive a full refund. Cancellations within 24 hours of pickup may be subject to a fee. Same-day cancellations or no-shows are charged the full fare. Corporate accounts may have customized cancellation terms — contact your account manager for details.

If a passenger is not at the pickup location within 15 minutes of scheduled time and has not contacted dispatch, the reservation is marked no-show and the full fare is charged. Calling +1 (425) 979-5999 to communicate delays prevents this every time.

Full refunds are issued for cancellations made 24+ hours in advance, service failures on our end, or significant schedule changes you don't approve. Refunds are processed to the original payment method within 5 business days.

Yes. Everett Shuttle never shares customer contact information with third parties. Trip data is stored only for operational purposes. Full privacy policy is available at everettshuttle.com/privacy.

Corporate accounts can be set up by emailing corporate@everettshuttle.com or calling +1 (425) 979-5999 and asking for the corporate team. Corporate accounts include centralized billing, dedicated account managers, detailed reporting, and discounted rates for businesses with 10+ rides per month.

Corporate accounts receive:

• Centralized monthly billing with consolidated invoicing
• Dedicated account manager for direct support
• Custom reporting for expense allocation and tracking
• Priority booking during peak travel times
• Discounted flat rates that scale with monthly usage

Setup typically takes one business day.

Yes. Corporate account holders can book rides for any employee, client, or guest from a single dashboard. Billing is centralized on the corporate account regardless of who travels, with detailed per-trip reporting for expense allocation.